Trade Depot Help Centre

Shipping FAQs 3

• How long will delivery take?
• Why have I only received part of my order?
• How can I track my order?

Brand Stories 2

• Vogue
• Midea

Returns & Refunds 1

• Can I return if I change my mind?

Dishwashers 12

• E5 Error Code - Dishwasher
• Error Codes for Dishwasher
• Dishes Not Drying
• Dishes are not Clean
• Rust Stains on Cutlery

View all 12

Waste Disposal 1

• My Waste Disposal unit is jammed/won't work?

Getting Started 0

Ovens 8

• Oven Door - "Shattered" or "Exploded"
• Oven Enamel Damage
• Condensation & Steam
• Replacing Coil Elements
• Oven Cleaning

View all 8

Fridge/Freezers 7

• Fridge Freezer Making Loud Sounds
• What is "Auto Defrost"?
• My fridge has more condensation than normal/not cooling well?
• My Fridge is not cooling?
• Water Dispenser Leaking/Dripping (Non-Plumbed)

View all 7

Washing Machines 20

• Washing Machine won't turn on
• No water supply
• Error Codes for Active & Crown Series Washing Machine.
• Error Codes for Top Loader Washing Machine.
• Error Codes for E-Series Washing Machine.

View all 20

Dryers (Vented, Condenser, Heatpump...) 4

• Heatpump/Condenser Dryer - Tank Full Error
• Condenser Dryer - E30 Error
• My dryer is not heating? | 3601170, 361172, 361173, 361175
• Dryer Times for All-In-One Machines

Cooktop (Ceramic, Induction, Gas) 5

• Buzzing noise from induction cooktop
• Child Lock - Cooktop Error Code "Lo" or "U"
• Induction Cooktop - Pulsating - Reduce in heat
• My cooktop will not turn on?
• My Gas Cooktop won't ignite/no flame

Vacuum 3

• Midea P12 Flex Vacuum Turning Off After 10 Seconds
• Midea P10 Vacuum Troubleshooting (SKU 385611)
• P10 Vacuum Battery Replacement

Rangehood 1

• Why is my Rangehood Blue?

Tapware 3

• Why is my tap dripping?
• Changing an Aerator for a Tap
• Cleaning your Black Tapware

Water Heaters 1

• Indoor Water Heater Flame Out

Smart Toilet 5

• Smart Toilet Resetting
• Why is my Smart Toilet not flushing?
• My seat won't open or closes on me | 230163(Aquilla) & 230164(Hydra)
• My remote is not paired | 230163 (Aquilla)
• Resetting Smart Toilet Seat

Smart Locks 0

Baths 0

Showers 0

Vanities 0

Heat Pumps 5

• Heat Pump Not Cooling Properly
• Heat Pump Not Working
• Heat Pump Starts/Stops Consistently
• Heat Pump Not Heating Properly
• Heat pump icing up

Your account 0

Your order 0

Gifts 0

Coupons 0

Privacy policy 0

Opt-out policy 0