If you have a top loader washing machine, model 360160, 360170, 360185, 360195, the error codes below may be displayed which indicates a fault, possible causes & solutions.
Error Code / Problem | Unit Action Description | Possible Causes | What to do |
E1 |
There is no water or water flow is minimal |
Water connection not open |
Check if the tap is open |
Water pressure is low or water flow is minimal | Check if the water pressure is low in other taps and compare it with everyday normal pressure | ||
Water inlet valve is blocked | Open the water connection | ||
Loose power connection | Reconnect the power cord and check if the washing machine returns to normal | ||
Water inlet valve damaged or does not work | Replace the inlet valve and check whether the function is OK | ||
There is excess flow of water | Water level sensor pressure pipe is loose, or there is still water in the pipe | Check the water level sensor pressure pipe if its loose or there is leakage | |
Water level sensor failure | Replace the water level sensor and check whether its okay | ||
E2 |
Water in the tub doesn’t drain properly |
Drain pipe is hung too high | Install the drain pipe at the correct position |
Drain valve is blocked | Open the drain valve and check for any debris. Be careful when opening the valve as water may spill out | ||
Drain valve is not fully open | Ensure the retractor is fitted on properly | ||
Drain pipe is blocked | Check whether the drain pipe is blocked by blowing air in it, and ensure there are no bending | ||
Drain pump filter is blocked | Remove the drain pump filter and check for any debris. Clean the drain pump regularly |
E3 |
Alarm for LID open. If the machine is in 'Spin' or 'Delay' program, safety switch may not be closed and may cause an alarm to sound |
Cover/lid is open |
Check whether the lid is closed properly |
Safety switch contact not achieved | Close the lid properly so the safety switch can be activated | ||
Loose power connection | Reconnect the power cord | ||
E4 |
Alarm for unbalance | Washing machine legs are not balanced | Check if the washing machine is stable on a flat surface |
Clothes are unbalanced | Place the clothes evenly in the machine | ||
Suspension failure | machine is balanced,but it still shaking seriously |