Cooktop (Ceramic, Induction, Gas)
Commonly asked Cooktop FAQ's & Troubleshooting Tips
Our technical team has advised that there is nothing wrong with your cooktop. While cooking on Induction, you may hear certain sounds like humming, buzzing...
Mon, 11 Oct, 2021 at 4:40 PM
The "Lo" or "U" error code, usually signals that the child lock has been turned on. Please hold down the lock button for approx 3-5...
Mon, 11 Oct, 2021 at 4:43 PM
The unit has an Over - Temperature Protection feature. After an extended time spent cooking, the electric board inside is at a higher temperature, in this...
Mon, 11 Oct, 2021 at 4:51 PM
Please ensure you have checked the below troubleshooting prior to completing a warranty form: 1. Is the cooktop turned on at the wall? 2. Check that th...
Mon, 11 Oct, 2021 at 6:43 PM
Sometimes the little thermocouples can get a build-up of grease/matter (food), often this can look quite clean, however, please try and scrub a little fu...
Mon, 11 Oct, 2021 at 7:33 PM
If ALL of your burners are flaming yellow and blackening your pots, it could possibly be one of the below issues: - Gas conversion has not been carried ou...
Tue, 28 Jun, 2022 at 4:06 PM
If your cooktop surface has a build of of residue which has caused what appears to be burn marks, you can easily clean by following the below steps: To r...
Wed, 28 Sep, 2022 at 4:53 PM
Proper maintenance and care of a ceramic cooktop can help extend its lifespan and keep it looking new for longer. Here are some tips to follow: Clean u...
Wed, 22 Feb, 2023 at 9:39 AM
Proper maintenance and care of an induction cooktop can help extend its lifespan and keep it looking new for longer. Here are some tips to follow: Clea...
Wed, 22 Feb, 2023 at 9:43 AM
Proper maintenance and care of a gas cooktop can help extend its lifespan and keep it looking new for longer. Here are some tips to follow: Clean regul...
Wed, 22 Feb, 2023 at 12:09 PM