Fridge/Freezers

Fridge Freezer Making Loud Sounds
There are several possible reasons why a fridge may be noisy: The water inlet valve: If the fridge has a water and ice dispenser, the water inlet valve ca...
Fri, 13 Jan, 2023 at 1:05 PM
What is "Auto Defrost"?
“Auto Defrost” is not a frost-free function. These units have a heating element on the back wall which runs once a day to melt off any frost/ice build-up ...
Tue, 19 Oct, 2021 at 2:43 PM
My fridge has more condensation than normal/not cooling well?
If you are noticing condensation in your fridge, this can be caused from the below: 1. The door is being opened frequently, this lets in the hot air (mo...
Tue, 19 Oct, 2021 at 4:14 PM
My Fridge is not cooling?
Often this will be a quick & easy fix, however, if it is not, we are more than happy to help have this sorted.  Please have a look over the list bel...
Mon, 8 Aug, 2022 at 3:24 PM
Water Dispenser Leaking/Dripping (Non-Plumbed)
If your fridge's water dispenser is leaking/dripping and it is a unit that has a water tank please remove the water tank from the door and check the sea...
Tue, 9 Nov, 2021 at 3:02 PM
My control panel isn't working after changing my fridge door
Please check the following connections, if you are still having issues then please let our customer service team know  Please also ensure that the ...
Tue, 30 Nov, 2021 at 12:14 PM
Chest Freezer not cooling?
Can you hear the compressor going in the freezer or is there no sound at all? Can you please turn the unit off and back on, when you turn it back on is th...
Wed, 18 May, 2022 at 12:44 PM
Water in the base of Fridge - 352216, 352317, 352316, 352315
If you are finding that your fridge has water building in the base, this can indicate that the drain behind the vege crisper has become blocked/frozen over....
Wed, 19 Jul, 2023 at 9:22 PM
Water Dispenser Not Working (Ice & Water Models Only)
If your refrigerator is not dispensing water, please follow these easy troubleshooting steps: Air may be trapped:  There may be air trapped in th...
Fri, 5 Aug, 2022 at 2:44 PM
Condensation on Manual Defrost Fridges
Sometimes you may notice frost/condensation on the back wall of your manual defrost fridge - please note this is completely normal and expected during regul...
Thu, 8 Sep, 2022 at 5:47 PM