Dryers (Vented, Condenser, Heatpump...)

Commonly asked Dryer FAQ's & Troubleshooting Tips

Heatpump/Condenser Dryer - Tank Full Error
If your Dryer is displaying the "Tank Full Error", this is generally enabled when the sensor registers that the water tank is full. However, the w...
Fri, 17 Sep, 2021 at 4:44 PM
My Heatpump dryer is not spinning (361308/361307)
If your dryer has stopped spinning, this can indicate that a foreign object may be obstructing the drum, or the belt may be have come loose, or snapped: ...
Wed, 19 Jul, 2023 at 9:32 PM
Condenser Dryer - E30 Error
If your Dryer is displaying the "E30 Error", this alerts us that the heater may have malfunctioned. This is generally a very easy fix by following...
Fri, 17 Sep, 2021 at 4:48 PM
My dryer is not heating? | 3601170, 361172, 361173, 361175
You may be experiencing this issue due to a safety reset. this is generally an easy fix by pressing the reset button which is located at the back of the uni...
Tue, 12 Oct, 2021 at 9:09 PM
Dryer Times for All-In-One Machines
By design, all-in-one washer/dryers do take longer to dry clothes than a traditional standalone dryer, this is due to the fact that the drum size of the mac...
Wed, 13 Oct, 2021 at 10:52 PM
Dryer not spinning
If you are having issues with the drum of your dryer not spinning there are a couple reasons this could be happening, to help us understand what may be ca...
Wed, 3 Aug, 2022 at 3:14 PM
Condensation/Water on surfaces within Laundry - Vented Dryers
Thank you for getting in touch, as you have purchased a vented dryer, these will build condensation in the room/surfaces if there is no ventilation within t...
Tue, 16 Aug, 2022 at 9:53 AM
Heat Pump Dryer ErS (can look like Er5)
If you are seeing error code ErS (may appear as E5 or Er5) or DOP coming up on your heat pump dryer (361301 or 361302) this is in relation to an incorrect o...
Tue, 23 Aug, 2022 at 11:38 AM
Heatpump Dryer - Not Drying
There could be a few different reasons why your heat pump dryer is not drying effectively. Here are some things you can try to troubleshoot the issue: Ma...
Mon, 19 Dec, 2022 at 7:55 PM
What is the difference between vented, condenser and heat pump dryers
A vented dryer, also known as a traditional dryer, uses a vent to the outside to expel the hot, damp air generated during the drying process. This type of d...
Fri, 13 Jan, 2023 at 1:08 PM