Help Centre

If your Dryer is displaying the "Tank Full Error", this is generally enabled when the sensor registers that the water tank is full. However, the w...

If your dryer has stopped spinning, this can indicate that a foreign object may be obstructing the drum, or the belt may be have come loose, or snapped: ...

If your Dryer is displaying the "E30 Error", this alerts us that the heater may have malfunctioned. This is generally a very easy fix by following...

You may be experiencing this issue due to a safety reset. this is generally an easy fix by pressing the reset button which is located at the back of the uni...

By design, all-in-one washer/dryers do take longer to dry clothes than a traditional standalone dryer, this is due to the fact that the drum size of the mac...

If you are having issues with the drum of your dryer not spinning there are a couple reasons this could be happening, to help us understand what may be ca...

Thank you for getting in touch, as you have purchased a vented dryer, these will build condensation in the room/surfaces if there is no ventilation within t...

If you are seeing error code ErS (may appear as E5 or Er5) or DOP coming up on your heat pump dryer (361301 or 361302) this is in relation to an incorrect o...

There could be a few different reasons why your heat pump dryer is not drying effectively. Here are some things you can try to troubleshoot the issue: Ma...

A vented dryer, also known as a traditional dryer, uses a vent to the outside to expel the hot, damp air generated during the drying process. This type of d...