Active or Crown series washing machines, model 360210, 360211, 360279, 360311, 360300 will display error codes as below

Error Code




Door not closed properly

  • Check of clothes are stuck on the door
  • Restart the washing machine after closing the door


Water Inlet low/stopped

  • Check if you have good water pressure on other taps
  • Ensure the water inlet hose is not kinked or bent
  • Check if the water inlet valve is open
  • Check if the inlet valve is blocked


Not draining

  • Check if the drain hose is blocked
  • Clean the drain pump
  • Ensure the drain hose is straight and not bent.
  • Install the drain hose at the correct height.


Water Overflow

  • Restart the washing machine