If your refrigerator is not dispensing water, please follow these easy troubleshooting steps:
Air may be trapped:
There may be air trapped in the water line, please hold/press the dispenser down for two minutes to remove trapped air & to fill the water system.
If the flow rate in your household is slow or not running, you may need to contact your water supplier/plumber.
- If your water has recently been off, there may be air blocking the water line.
Dispenser lock on
Press the water dispenser lock button for four seconds until the light is off.
Alternatively, you may need to turn the unit off for 24 hours to manually defrost the water line.
If you continue to experience the error code, please do let us know and we will contact our technicians for further troubleshooting.