If you are having trouble with your Midea P12 Flex Vacuum turning off after 10 seconds when in use, this is often due to a blockage in the metal extension tube and/or flexi elbow. Please try the following troubleshooting advice:
- Check and clean the removable filter by running water (no detergents) and allowing this to dry overnight.
- Try to use the vacuum without the head, metal tube, and with a different head, with filter removed to determine if there may be a blockage that needs to be cleared.
- A long thin object such as a hose is good for checking for obstructions in the tube.
- Try fully charging the battery or swapping to a fully charged battery and testing it with no attachments.
If you have tried all of this and are still experiencing issues please contact our customer service team for assistance.