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Email
Subject
Message
How can we help?
...
Sales Enquiry - I want help purchasing
Tracking
Damaged Delivery
Missing Order Items
Wrong Item Supplied
Pick Up Request
Backorder/Product ETA
Product Return/Refund
Product Enquiry
Accounts/Payables
Installations
Warranty/Servicing
Parts Request
Manuals/Documents
Complaints
Kainga Ora
Sales Order Number
Sales Order Number
Product code (SKU) or name
Date of Delivery
Original Purchase Price ($)
Who signed for delivery?
Sales Order Number
List missing items
</textarea>
Sales Order Number
Supplied item code(s)/SKU/name
Correct item code(s)/SKU/name
Sales Order Number
Product code (SKU) or name
Product code (SKU) or name
Sales Order Number
Sales Order Number
Product
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Fridge Freezer
Oven
Dryers
Microwave
Washing Machine
All-in-One Washer/Dryer
Dishwashers
Cooktops
Basins / Bowls
Side Cabinets
Rangehoods
Taps
Vacuum Cleaners
Baths
Waste Disposers
Toilets
Small Kitchen Appliance
Mirrors
Showers
Mirror Cabinets
Vanities
Heater Towel Rails
Accessories
Kitchen Cabinets
Laundry Tubs
Sink Inserts
Benchtops
Air Conditioner
Flooring
Switchgear
Cabling
Lighting
PVC Plumbing
Tools
Extractor Fans
Water Heater
Vacuum
Other
Sales Order Number
Product
...
Fridge Freezer
Oven
Dryers
Microwave
Washing Machine
All-in-One Washer/Dryer
Dishwashers
Cooktops
Basins / Bowls
Side Cabinets
Rangehoods
Taps
Vacuum Cleaners
Baths
Waste Disposers
Toilets
Small Kitchen Appliance
Mirrors
Showers
Mirror Cabinets
Vanities
Heater Towel Rails
Accessories
Kitchen Cabinets
Laundry Tubs
Sink Inserts
Benchtops
Air Conditioner
Flooring
Switchgear
Cabling
Lighting
PVC Plumbing
Tools
Extractor Fans
Water Heater
Vacuum
Other
Error Code (If Applicable)
Phone Number
Customer Address
Suburb/City
Post Code
Date of Purchase
Original Purchase Price ($)
Product code (SKU) or name
Serial Number
Sales Order Number
Installer Name and Number
Existing warranty claim number (optional)
I agree to cover the callout cost if my claim is not covered by the Trade Depot warranty.
Code of Compliance (COC) attached? **Please note: Hard wired, or Gas Installs must incl a COC
Product code (SKU) or name
What Part is required (attach pics if possible)?
Phone Number
Customer Address
Suburb/City
Which Product / SKU?
</textarea>
Company Name
Contact Person
Did you install this AC Unit?
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Yes
No
If no, who was the installer?
Sales Order Number
Tenant Full Name
Tenant Contact Phone
Tenant Email (optional)
Full Address of Property
Are there dogs on site?
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Yes
No
Unknown
Any other property risks?
Kainga Ora Product
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Midea Xtreme Plus 2.6kW
Midea Xtreme Plus 3.5kW
Midea Xtreme Plus 5.0kW
Midea Xtreme Plus 6.0kW
Midea Xtreme Plus 7.0kW
Midea Xtreme Plus 8.0kW
Midea Xtreme Plus 9.0kW
Ducted Series
Other
Model Number (SKU)
Outdoor Unit Model Number
Outdoor Unit Serial Number
Indoor Unit Model Number
Indoor Unit Serial Number (Heatpump only)
Date of Installation
Error Codes or Describe the Fault?
Region
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Northland
Auckland
Waikato
Coromandel
Bay of Plenty
Gisborne
Hawke's Bay
Taranaki
Manawatu-Whanganui
Wellington
Nelson
Tasman
Marlborough
West Coast
Canterbury
Otago
Southland
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