Washing Machines

Commonly asked Washing Machine FAQ's & Troubleshooting Tips

Wrinkly Clothes.
The washer was not unloaded promptly. Always remove washed clothes as soon as the cycle is complete Avoid overloading the washing machine Use the right w...
Fri, 17 Sep, 2021 at 4:23 PM
Not Cleaning Properly/Stain Marks Left
This may have been caused by adding water manually. Washing machines use sensors and add water according to the load. Do not add extra water manually as th...
Fri, 17 Sep, 2021 at 4:24 PM
Leaking Water
Make sure water is not leaking from the tap. If so, repair the tap Ensure all connections are tight & fitted properly, use thread tape if required Hi...
Fri, 17 Sep, 2021 at 4:24 PM
Front Load Washing Machine (E21 Error - Possible blocked pump)
If you are experiencing this error code, it is likely there is a blockage in the hose or a small foreign object which may have blocked the pump. Be sur...
Thu, 14 Oct, 2021 at 12:54 PM
Washing Machine Not Draining (Front Loader)
If your washing machine isn't draining or you have an error code which relates to a drainage issue please attempt all of the below before contacting our...
Thu, 28 Oct, 2021 at 8:10 PM
Washing Machine Not Draining (Top Loader)
If your washing machine isn't draining or you have an error code which relates to a drainage issue please attempt all of the below before contacting our...
Thu, 28 Oct, 2021 at 8:36 PM
Washing Machine Unbalanced
If your washing machine is alarming with an "unbalanced" error code, please go through the below troubleshooting to ensure that the machine has be...
Wed, 1 Dec, 2021 at 2:55 PM
Washing Machine Drum Cleaning Function
Some of our washing machines have a drum cleaning function button/indicator on them, this indicator will flash up to remind the user to start the drum clean...
Fri, 18 Feb, 2022 at 11:57 AM
Water leaking out of the soap dispenser draw
If your washing machine is leaking out of the dispenser draw or is dripping down the bottom of your door, please ensure that the correct powder is being use...
Wed, 23 Feb, 2022 at 11:00 AM
360161 Washing Machine Inlet
The above model of washing machine has the hot and cold water valves on opposite sides compared to most other washing machines, if you are having an is...
Sat, 26 Feb, 2022 at 4:14 PM