Trade Depot Help Centre

If your washing machine does not turn on,  Make sure the electrical connection is okay Make sure the power cord is fully inserted into the socket and ...

If there is no water supply to your washing machine, Ensure the water tap is fully open Check if you water supply in other taps or after pressing paus...

Check if the door/lid is closed properly Make sure the program is selected properly and press the start button Check to see if the machine is programmed ...

There may be lost electrical connection Check the circuit breaker/fuse Make sure the door/lid is properly closed and press start again Make sure there i...

Ensure the washing machine is not touching other objects/cabinet Make sure the washing machine is level sitting on a flat surface Make sure the transit b...

Make sure there is power running into the machine Check the circuit breaker Ensure you are using a safe extension cord Make sure the door/lid is closed ...

It may take a few moments for the door to unlock after a cycle is completed The door will not open if the cycle is not complete. Please wait for it to be ...

Make sure water is not leaking from the tap. If so, repair the tap Ensure all connections are tight & fitted properly, use a thread tape if required ...

Washer not unloaded promptly. Always remove washed clothes as soon as they cycle is complete Avoid overloading the washing machine Use the right water te...

This may have been caused by adding water manually. Washing machines use sensors and add water according to the load. Do not add extra water manually as th...